Operational Capabilities

AI systems and operational platforms for real execution

We build the infrastructure behind modern business operations: ERP/CRM environments, operational AI, automation ecosystems, analytics layers, mobile execution and SaaS platforms.

Service Lines

Core systems we build

Each capability can launch as a focused implementation or become part of a larger AI operational platform.

Service 01

AI Systems

We build AI systems that operate inside real business processes, not isolated demos. Approved knowledge, CRM context, reporting data, escalation logic and workflow rules are connected into an auditable environment that supports sales, support, operations and management decisions.

AI
inside operations
Human
approval where needed
Logs
auditable actions

Operational impact

  • AI supports measurable workflows instead of disconnected experiments
  • Teams get faster decisions without losing operational control
  • Knowledge, data and actions become traceable across the system

System components

  • AI use-case architecture and policy design
  • RAG over approved company knowledge
  • AI agents for sales, support, documents and reporting
  • Human approval and escalation paths
  • CRM, ERP, messenger and analytics context
  • Prompt, evaluation and monitoring setup
  • Audit-friendly action logging
  • Safe rollout from assistant to workflow automation

Ideal for

Management teamsSales operationsSupport operationsBack-office teamsCompanies preparing AI adoption

Execution examples

  • Classify incoming requests and recommend the next action
  • Answer from approved knowledge with escalation rules
  • Summarize documents and extract structured fields
  • Prepare operational summaries from live business data
  • Draft follow-ups and route them for human approval
  • Trigger workflows when AI confidence and policy allow it
Service 02

ERP / CRM Platforms

We design and build ERP/CRM platforms around the way work actually moves: leads, customers, tasks, orders, schedules, stock, finance, roles, permissions and reporting. The result is an operational environment your team can run every day.

1
operating layer
ERP
workflow control
CRM
customer truth

Operational impact

  • Client and operational data live in one source of truth
  • Teams understand ownership, status and next steps
  • Management sees execution without manual report rebuilding

System components

  • Sales pipeline and customer operations architecture
  • ERP modules for orders, stock, appointments or service delivery
  • Roles, permissions, statuses and operational views
  • Migration from spreadsheets or legacy systems
  • Task, reminder, approval and owner follow-up logic
  • Customer, manager and admin interfaces
  • Analytics, reporting and operational dashboards
  • Launch documentation and team onboarding

Ideal for

Service companiesE-commerce operationsBeauty and wellness businessesDelivery and logistics teamsProfessional servicesCompanies replacing spreadsheets

Execution examples

  • Route every lead to an owner with the next action
  • Connect order status, warehouse movement and customer messaging
  • Show management workload, revenue and conversion from one source
  • Control appointments, staff schedules, inventory and finance
  • Add approvals and escalation rules to operational workflows
  • Prepare the platform for AI and automation modules
Service 03

Automation Ecosystems

We turn repeatable work into reliable operational flows. Requests, status changes, payments, documents, reminders, alerts and reports move through the business automatically, with logs and human checkpoints where the process requires control.

Auto
workflow movement
Fewer
missed steps
Ops
visible exceptions

Operational impact

  • Routine actions happen on time without memory-based follow-up
  • Exceptions surface earlier with owner visibility
  • Manual copying is replaced by controlled system events

System components

  • Workflow audit and automation map
  • API, webhook and event architecture
  • CRM, ERP, messenger, payment and email connections
  • Task creation, reminders and escalation rules
  • Document generation and approval flows
  • Order, route, stock and delivery status automation
  • Operational logs, retries and monitoring
  • Recurring management reports and alerts

Ideal for

Operations managersBack-office teamsSales operationsDelivery teamsCompanies with manual handoffs

Execution examples

  • Create a CRM deal from a form, messenger or email request
  • Notify the right owner when payment or order status changes
  • Generate documents from approved templates
  • Escalate overdue tasks before they damage the process
  • Synchronize stock, route or appointment events
  • Send weekly operational summaries automatically
Service 04

Mobile Applications

We build mobile surfaces where the business happens outside the office: customer ordering, subscriptions, courier execution, proof capture, field operations, notifications, profiles and support. Mobile apps are designed as part of the operating system, not as detached screens.

iOS
mobile execution
Live
status sync
Ops
field visibility

Operational impact

  • Operational work outside the office stays connected to the system
  • Customers and operators act from the same business state
  • Execution data becomes visible immediately, not after manual updates

System components

  • Customer iOS app workflows
  • Courier and field execution apps
  • Push notifications and status updates
  • Route, stop, proof and return capture
  • Account, order, subscription and support flows
  • Offline-tolerant state where required
  • Backend API and admin synchronization
  • Release, monitoring and iteration support

Ideal for

Delivery businessesService networksField operationsCustomer self-service teamsCompanies with mobile execution needs

Execution examples

  • Courier receives route, stop details and operational notes
  • Customer manages orders, subscriptions and support in one app
  • Proof photos and returns update the admin system immediately
  • Push notifications reflect real order or route status
  • Field execution feeds analytics and operational control
  • Mobile actions trigger warehouse, billing or support workflows
Service 05

Operational Analytics Infrastructure

We connect CRM, ERP, marketing, finance and operational systems into a reliable analytics layer. Raw events become modeled metrics, semantic dashboards and AI-readable context that leadership can use to understand what is happening and where action is needed.

1
source of truth
BI
execution visibility
AI
ready context

Operational impact

  • Leadership works from one source of operational truth
  • Reports update automatically instead of being rebuilt by hand
  • Data becomes strong enough for AI recommendations and action flows

System components

  • Operational data model and KPI taxonomy
  • Reporting database or warehouse layers
  • CRM, ERP, finance, ads and website integrations
  • Semantic metrics for dashboards and AI
  • Sales, workload, revenue and profitability views
  • Data quality checks and refresh schedules
  • Management dashboards and owner control rooms
  • Forecasting, trend and exception reporting

Ideal for

Owners and executivesOperations leadersRevenue teamsFinance teamsCompanies with scattered reports

Execution examples

  • Unify leads, deals, orders, revenue and workload in one dashboard
  • Compare channels by qualified pipeline and revenue
  • Alert leadership when a KPI moves outside expected range
  • Prepare AI-readable summaries from operational data
  • Replace weekly spreadsheet reporting with scheduled refreshes
  • Connect unit economics to daily execution data
Service 06

AI Execution Systems

We build execution environments where AI does not stop at an answer. Insights become recommendations, recommendations become assigned actions, and actions connect back to metrics, owners, approvals and operational memory.

Insight
to action
Owner
accountability
Impact
measured loop

Operational impact

  • AI becomes part of the execution rhythm, not a side tool
  • Leadership sees whether recommendations turned into action
  • Operational memory improves with each workflow and decision

System components

  • Data to insight to action architecture
  • Recommendation and approval workflows
  • Owner assignment and task follow-through
  • AI agents connected to operational tools
  • Execution dashboards and status memory
  • Meeting, KPI and decision context
  • Feedback loops from outcome back to AI context
  • Pilot rollout for leadership and operations teams

Ideal for

Leadership teamsOperations teamsSaaS and service companiesCompanies with dashboards but weak follow-throughTeams piloting operational AI

Execution examples

  • AI identifies a bottleneck and creates the follow-up workflow
  • KPI movement triggers recommendation, owner and due date
  • Meeting decisions become tasks with context and reminders
  • AI analyst answers from semantic metrics and company memory
  • Managers see which recommendations were executed and what changed
  • Human approvals control sensitive or customer-facing actions
Service 07

SaaS Platforms

We build SaaS and platform environments with the same discipline we apply to Planerix, WODAO and CRM Beauty: tenant models, product surfaces, backend APIs, analytics, AI modules, deployment gates, observability and iteration after launch.

SaaS
platform core
API
business logic
Prod
launch discipline

Operational impact

  • The product starts as infrastructure, not only a clickable interface
  • Core workflows are usable, measurable and ready for iteration
  • Architecture can grow from first release to operational platform

System components

  • Product architecture and MVP scope
  • Multi-tenant or role-based domain model
  • Web app, admin panel and customer portal
  • Backend API, integrations and permissions
  • AI, analytics and automation modules
  • Mobile app extension where operations require it
  • Production deployment, monitoring and release path
  • Post-launch iteration based on real usage

Ideal for

Product foundersCompanies building internal platformsVertical SaaS teamsOperational businesses productizing their modelTeams replacing disconnected tools with one platform

Execution examples

  • Launch an MVP with a real data model and admin environment
  • Turn an operational workflow into a repeatable SaaS product
  • Connect billing, permissions, analytics and customer operations
  • Add AI modules after the core workflow is stable
  • Prepare a platform for pilots, demos and staged rollout
  • Ship with monitoring, deployment gates and maintainable architecture
Technology Stack

Production stack for systems that combine product, operations, data and AI

We choose technology around the business workflow, then build with the same production habits used in Planerix, WODAO and CRM Beauty: clean data models, reliable APIs, usable admin panels, automation logs, deployment gates and room to scale.

Web

SaaS, admin panels and portals

Mobile

Customer and field apps

AI/BI

Agents, dashboards and data layers

Product & Web

Fast, maintainable interfaces for SaaS platforms, admin panels, portals, dashboards and landing funnels.

Next.jsReactTypeScriptTailwind CSSRadix UIReact Hook FormZodRecharts

Backend & APIs

Business logic, domain models, integrations, permissions and operational APIs that can support real teams.

FastAPINode.jsPostgreSQLSQLAlchemyAlembicRedisRabbitMQREST APIs

Data, BI & AI

Reporting layers, semantic models and AI assistants grounded in approved business context.

Data warehouse layersSemantic martsGA4Google AdsMeta AdsQdrantRAGOpenAIOpenRouter

Automation & Integrations

Event-driven workflows across CRM, messengers, email, payments, forms, spreadsheets and internal systems.

n8nWebhooksStripeEmail APIsTelegramWhatsApp flowsGoogle APIsCustom middleware

Mobile & Field Operations

Mobile workflows for customers, couriers, operators and teams that need the system outside the office.

SwiftUIiOSCustomer appsCourier appsPush notificationsProof captureRoute execution

Production & Security

Deployment, observability, backups and access control for systems that must run beyond the first demo.

DockerCaddyGitHub ActionsLinuxUFWFail2banPrometheusGrafanaLoki

Tools and platforms we work with

From frontend and backend foundations to AI, automation, payments, communication channels and observability.

Next.js logo
Next.js
React logo
React
TypeScript logo
TypeScript
Tailwind CSS logo
Tailwind CSS
Radix UI logo
Radix UI
FastAPI logo
FastAPI
PostgreSQL logo
PostgreSQL
Redis logo
Redis
RabbitMQ logo
RabbitMQ
n8n logo
n8n
OpenRouter logo
OpenRouter
Google Ads logo
Google Ads

Build the AI execution environment behind your business operations

Start with an operational systems audit. We will map workflows, data, tools, AI opportunities and bottlenecks, then design the ERP/CRM, automation, analytics, mobile or AI execution layer that creates the clearest business impact.