Privacy Policy
This policy explains how AISOLUTIONS handles information received through this website and business communication. Last updated: June 4, 2026.
Controller and contact
AISOLUTIONS sp. z o.o. is the data controller for information collected through this website and business communication.
Registered address: Jana III Sobieskiego 39, 32-067 Tenczynek, Polska.
NIP: 5130311095, KRS: 0001234945, REGON: 544531383
For privacy questions, contact ceo@planeerix.com.
Information we collect
When you send an inquiry or service brief, we may collect your name, email address, phone number, company, role, company website, preferred contact channel, operational context, current tools, timeline, budget range and any details you choose to provide.
When you browse the website, we may collect basic technical information such as IP-derived location, device, browser, referring page, visited pages, event timestamps and security logs.
We do not intentionally collect special categories of personal data through the website. Please do not include sensitive personal information in open inquiry forms.
Legal basis
For business inquiries, our legal basis is usually legitimate interest in responding to your request and discussing potential cooperation.
For active clients, processing may be necessary to prepare, perform or document a contract.
For accounting, compliance, security and corporate records, processing may be necessary to meet legal obligations or protect legitimate interests.
Where non-essential analytics or marketing cookies require consent, we rely on your consent and allow it to be withdrawn where applicable.
How we use information
We use inquiry data to respond, qualify fit, schedule calls, prepare proposals, estimate scope, design a first roadmap and maintain business communication.
We use technical and analytics data to keep the website secure, understand which pages are useful and improve content, navigation, SEO and user experience.
We may keep a limited history of inquiries to avoid duplicated communication, remember context and protect against abuse.
Cookies and analytics
The website may use strictly necessary technologies for security, performance and form delivery.
Analytics may be enabled to understand aggregate usage and improve the website. We aim to use privacy-conscious analytics and avoid unnecessary tracking.
More detail is available on the Cookies Policy page.
Processors and third parties
We do not sell personal information. We may use trusted processors for hosting, analytics, email delivery, security, CRM, project communication, document management and technical operations.
If a project requires additional tools or processors, those details are handled in the relevant commercial agreement or project documentation.
Some providers may process data outside your country. Where required, we use appropriate safeguards such as contractual protections or provider compliance mechanisms.
Retention
Business inquiry messages are kept for as long as needed to respond, discuss cooperation, maintain business records, protect legal interests or comply with obligations.
Client project and accounting records may be retained for the periods required by applicable law and commercial documentation.
Technical logs are generally kept for a shorter period unless needed for security, diagnostics or legal protection.
Security
We apply reasonable technical and organizational measures to protect information, including access control, secure hosting practices, monitoring and controlled use of processors.
No website or email transmission can be guaranteed as perfectly secure, so do not send passwords, production secrets or sensitive datasets through public forms.
Your rights
Depending on your location, especially in the European Economic Area, you may have rights to access, correct, delete, restrict, object to processing, request portability or withdraw consent.
To exercise these rights, contact us at ceo@planeerix.com.
You may also lodge a complaint with the relevant supervisory authority, including the Polish Personal Data Protection Office where applicable.